Shipping policy
📦 Shipping Policy
- Processing Time: Orders are processed within 1–2 business days.
- Delivery Time: Standard delivery within India takes 4–7 business days. Remote areas may take longer.
- Shipping Charges: Calculated at checkout based on location and order weight.
- Tracking: Customers receive tracking details via email once the order is dispatched.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos for quick resolution.
🔄 Return & Refund Policy
- Return Window: Returns accepted within 14 days of delivery.
- Return Shipping: Free return shipping is provided.
- Restocking Fee: A 20% restocking fee is charged on all returns.
- Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.
- Refunds: Processed within 7–10 business days after inspection, minus the restocking fee.
- Exclusions: No “final sale” items; all products are eligible for return unless otherwise specified.
📧 Contact
For any shipping or return queries, reach us at kharchaa.paani@outlook.com.