Shipping policy

 

📦 Shipping Policy

  • Processing Time: Orders are processed within 1–2 business days.
  • Delivery Time: Standard delivery within India takes 4–7 business days. Remote areas may take longer.
  • Shipping Charges: Calculated at checkout based on location and order weight.
  • Tracking: Customers receive tracking details via email once the order is dispatched.
  • Damaged Packages: If your package arrives damaged, please contact us immediately with photos for quick resolution.

🔄 Return & Refund Policy

  • Return Window: Returns accepted within 14 days of delivery.
  • Return Shipping: Free return shipping is provided.
  • Restocking Fee: A 20% restocking fee is charged on all returns.
  • Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Refunds: Processed within 7–10 business days after inspection, minus the restocking fee.
  • Exclusions: No “final sale” items; all products are eligible for return unless otherwise specified.

📧 Contact

For any shipping or return queries, reach us at kharchaa.paani@outlook.com.